Privacy Policy

Last updated: November 2025

BiasTrade ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.


1. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Email address, username, and password when you create an account.
  • Profile Information: Phone number, shipping address, and other details you choose to provide.
  • Transaction Information: Details about purchases, sales, and bids you make on the platform.
  • Communications: Messages you send to other users through our messaging system.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related notifications
  • Enable communication between buyers and sellers
  • Verify user identity and prevent fraud
  • Send you updates, newsletters, and marketing communications (with your consent)
  • Respond to your comments, questions, and support requests

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • With Other Users: Your username and public profile information are visible to other users. Shipping addresses are shared with sellers only after a purchase is made.
  • Service Providers: We may share information with third-party vendors who assist us in operating the platform.
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.


5. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Update or correct your information
  • Delete your account and associated data
  • Opt out of marketing communications
  • Request data portability

To exercise these rights, please contact us at support@biastrade.com.


6. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in to your account
  • Remember your preferences
  • Analyze usage patterns to improve our services

You can control cookies through your browser settings.


7. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.


8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.


9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@biastrade.com