Terms and Conditions

Last updated: November 2025

Welcome to our platform ("BiasTrade").

By accessing or using the Service, you agree to the following terms and conditions. Please read them carefully before creating an account or making any transactions.


1. Use of Service

  • The Service provides a community-based platform for buying, selling, and trading K-pop photocards, polaroids, and official merchandise.
  • You must be at least 18 years old or have parental consent to use the Service.
  • You are responsible for maintaining the confidentiality of your account information.

2. User Accounts

  • Users must provide accurate and verifiable information during registration.
  • The Service reserves the right to suspend or terminate accounts involved in fraudulent or inappropriate activity.
  • Users may not share, transfer, or sell their account access to others.

3. Listings and Transactions

  • Sellers must upload clear and accurate images of the items they list.
  • Misleading listings, counterfeit items, or unauthorized merchandise are strictly prohibited.
  • All payments and transactions must be processed through the platform.
  • The Service is not liable for damages caused by inaccurate descriptions, delays, or user misconduct.

4. Shipping and Delivery

  • Sellers must ship items within five (5) business days after payment confirmation.
  • Buyers should confirm receipt promptly upon delivery.
  • The Service is not responsible for shipping delays or losses once the item has been dispatched.

5. Disputes and Refunds

  • In the event of a dispute, users must first contact the other party to attempt resolution.
  • If unresolved, users may contact platform support with photo or video evidence.
  • Refunds or account actions will be determined at the platform's discretion.

6. Privacy

  • Personal information (email, phone number, address) is collected solely for account verification and transaction purposes.
  • The Service does not publicly display or share user contact details without consent.

7. Prohibited Conduct

Users may not:

  • Upload or sell counterfeit or fan-made items.
  • Engage in harassment, fraud, or abuse toward other users.
  • Use automated tools to scrape, copy, or interfere with the Service.

8. Limitation of Liability

The Service is provided "as is" without warranty of any kind.

We are not responsible for any loss, damage, or dispute resulting from user interactions or third-party services.


9. Changes to Terms

These Terms may be updated periodically.

Continued use of the Service after changes constitutes acceptance of the updated Terms.